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Product Updates 8/31/2026

Live-synced page templates, Zoom co-owner uploads, and custom branding for Share Link auth pages.

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Written by Eli Rosenthal

Content

Live, Synced Page Templates

  • Description: Landing pages and AI Sales Rooms can now stay linked to the page template they were created from. When the template is updated, every linked page or Sales Room is automatically updated and published with the change. Any page can be unlinked at any time to make it fully custom again.

  • Impact: Update shared page content once and have it roll out everywhere it's used automatically, without editing every individual page.

Upload Zoom Recordings You Co-Own

  • Description: Admins can now upload Zoom recordings they're a co-owner or content manager on, not just calls they hosted — matching the "shared with me" experience already available for Google Drive.

  • Impact: Teams whose calls are hosted by someone else can still get those recordings into their content library, without needing the host to upload them.

Unified Create Content & Learning Page

  • Description: The Create page now combines content and learning creation into one unified page with separate Content and Learning sections. Content options — Dynamic Content, Slides, Videos, and Documents — use redesigned cards, and Document Sets moves to an "Import document set" button in the header and on the upload page. The sidebar now has a single "Create Content" nav item in place of the old dropdown.

  • Impact: Creating any type of content or learning starts from one predictable place, with less digging through nested menus to find the right builder.

Learning

Smarter AI Roleplay Submissions

  • Description: AI Roleplay now accepts only video or audio file uploads and offers a curated set of 14 clearly-named voices (7 male, 7 female) for building personas.

  • Impact: Learners can no longer game submissions with transcripts or documents, and admins can pick the right persona voice faster with clear, descriptive names instead of sorting through dozens of unclear options.

Richer AI Roleplay Analytics

  • Description: The AI Roleplay scorecard analytics report now includes the scorecard name, submission conversation length, and required conversation length for every submission.

  • Impact: Admins and analytics users can spot unused scorecards and assess coaching activity in bulk without opening individual submissions.

Complete Regardless of Grade

  • Description: A new independent advanced setting lets admins mark a learner's assignment as complete even if they failed, tracking completion and pass/fail as two separate statuses across Interactive Learning, Video Based Learning, and Avatar Led Learning.

  • Impact: Learners get an accurate completion status instead of a confusing "in progress" state, while admins retain visibility into pass/fail performance in analytics and reporting.

Admin Settings

Full Notification Email Customization

  • Description: Admins can now edit the content of every notification email (not just a subset) and customize the button text on each, all from the existing email editing modal.

  • Impact: Organizations can ensure all outbound emails consistently match their branding and wording, with no email type left out.

Optional Email Verification for Individual Invites

  • Description: Admins can now require or skip email verification when inviting a user individually, matching the control already available in Bulk User Import.

  • Impact: Gives admins consistent, flexible control over onboarding across both individual and bulk invite workflows.

Automated Credential Security

  • Description: Backend access keys now rotate automatically on a set schedule instead of requiring manual updates.

  • Impact: Strengthens platform security and reduces the risk of credential-related vulnerabilities, with no action needed from admins.

Personalized Homepages by Audience

  • Description: A new Personalizations page lets admins create rules that assign a homepage to users based on audience conditions like Access Group, Role, or Department, with priority ordering when multiple rules apply.

  • Impact: Different user segments automatically land on the homepage most relevant to them, replacing the old one-to-one Access Group setup with flexible, combinable targeting.

Custom Branding for Share Link Authentication Pages

  • Description: Share Links now support custom branding on the authentication page shown when a viewer enters their email — including your own logo and name in place of Letter AI's — set from Team Settings > Share Links > Default Settings.

  • Impact: External viewers see a fully on-brand experience when opening a share link, instead of Letter AI's default branding.

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