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Product Updates 9/28/2026

Cloned avatar voices, Content Library share links, RFP reviewers, calls as training source material, content usage metrics, and BambooHR.

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Written by Eli Rosenthal

Content

Cloned Voices for Interactive Avatars

  • Description: Owners and Admins can now create cloned voices in Team Settings → Customization → Text to Voice, then select one when configuring an Interactive Avatar block, the same way you apply a custom avatar image.

  • Solution & Impact: Avatars can sound like the real person they represent, making avatar-led experiences more authentic and on-brand.

Create Share Links from the Content Library

  • Description: Shareable assets now include Create Share Link and Manage Share Links in the ellipsis menu on Content Library cards and table view.

  • Solution & Impact: Reps can create and send a share link in one click without opening the asset first.

Consistent Design Across Multi-Competitor Battlecards

  • Description: HTML battlecards with multiple competitors now render every competitor tab with a shared, consistent design.

  • Solution & Impact: Battlecards look cohesive from tab to tab, making them easier to read and ready to share.

Iberian Spanish Dubbing

  • Description: Iberian (European) Spanish dubbing now uses vocabulary specific to Spain, not just the accent.

  • Solution & Impact: Dubbed videos sound natural and local to Spain-based teams, so localized training feels native.

Agent Mode for the AI Powered Search Block

  • Description: The AI Powered Search block on internal landing pages now has a Search/Agent toggle. In Agent mode, submitting a query opens an Agent chat with the query as the first message. Search remains the default, and the block's text is now editable in both modes.

  • Solution & Impact: Orgs building custom homepages can turn the search bar into a direct entry point to the Agent.

Agent & MCP

Notion MCP Connector

  • Description: Notion is now available as an MCP connector. Once connected, the Agent can pull information from your Notion workspace.

  • Solution & Impact: Agent answers can draw on Notion alongside your Letter content, without switching tools.

RFP

Per-Question Reviewers and Review Statuses

  • Description: Each RFP question can now have a Reviewer in addition to an Assignee, plus two new statuses: For Review and Changes Requested. Moving a question to For Review emails the reviewer, and Changes Requested emails the assignee. Reviewers can be set in bulk, and you can add a custom message to assignment and status notifications.

  • Solution & Impact: Teams get a clear approval step on every question, and the right person is notified automatically when it's their turn.

Learning

AI Roleplay / AI Coach: Bulgarian Language Support

  • Description: AI Coach now supports Bulgarian.

  • Solution & Impact: Bulgarian-speaking teams can now practice in their native language. This makes AI Coach easier to use and adopt across more of your global workforce.

AI Roleplay / AI Coach: Search Full Knowledge Base On by Default

  • Description: The "Search Full Knowledge Base" setting is now turned on by default for new AI Coach roleplays.

  • Solution & Impact: AI personas can draw on your product knowledge without any extra setup, so sessions feel realistic and grounded in your business from the first run. Creators can still turn it off to limit a roleplay to specific files.

AI Roleplay / AI Coach: AI Video Enhancements

  • Description: The avatar library now includes a new set of higher-quality avatars. You can also close the generation window while a video generates, and you'll get an email with a direct link when it's ready, including for regenerations.

  • Solution & Impact: More lifelike presenters make training videos more engaging, and creators can keep working instead of waiting on generation.

Interactive Learning: Calls as Source Material

  • Description: Calls from your call library, including their transcripts, can now be added as reference files in Interactive Learning, Video Based Learning, and Avatar Led Learning. You can filter for "Wall of Fame" calls to find top-performing examples quickly.

  • Solution & Impact: Build training straight from real customer conversations, so reps learn from what actually works in the field instead of hypothetical scripts.

Analytics

Content Usage Metrics

  • Description: The Overall Content tables now show where each asset is live, in four columns: Total Usage, Landing Page Usage, AI Sales Room Usage, and Learning Source. Each column counts every way an asset is used (embedded content & content shortcuts), and the eye icon shows exactly where.

  • Solution & Impact: Content owners can see where every asset lives, so they can retire content safely and gauge the impact of a change before making it.

Settings

Show Content Owner on Content Cards

  • Description: A new org-wide Library setting lets Admins/Owners choose whether content cards show Created by or Owner. The "Author" label is now "Created by" on cards and filters in the Content and Learning Libraries.

  • Solution & Impact: See who's accountable for an asset at a glance. If no owner is set, the card falls back to the creator.

Hide the Landing Pages Block in the Content Library

  • Description: A new org-wide toggle lets Admins/Owners hide the pinned Landing Pages block from the Content Library. It's shown by default.

  • Solution & Impact: Users get to content faster, and landing pages stay accessible from the Landing Pages section.

Filter Libraries by Competency

  • Description: A new Competency filter in the Content Library and Learning Library narrows results to one or more of your org's competencies. Selecting multiple shows content that matches all of them.

  • Solution & Impact: Quickly find content aligned to a specific skill area.

BambooHR Integration

  • Description: BambooHR is now a supported HRIS integration.

  • Solution & Impact: BambooHR customers can connect their instance and sync employee data using the same self-serve user mapping flow as our other HRIS providers. This cuts down on manual provisioning and keeps user records up to date.

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