Description: Call insights are now a single screen instead of a scroll. The meeting view now contains speaker talk-time bars, and time-stamped comment markers, while Summary, Transcript, and Comments sit alongside. You can watch the call and read the transcript at the same time, and clicking a speaker's talk-time bar jumps the player to that part of the conversation.

Solution & Impact: Earlier there was no way to see who dominated a call without watching it end to end. Managers can now judge talk ratio at a glance and move between the evidence and the analysis without losing their place.

Description: Users can leave a comment anchored to a moment in it. The composer pre-fills the current playhead, comments thread with replies, and every timestamped comment appears as a marker on the call timeline — click a marker to jump the player there and scroll the feed to that comment. The feed can be searched, filtered, and sorted either chronologically through the call or by most recent. Comments are internal to your organization and never appear on shared call links.

Solution & Impact: Coaching used to happen in Slack — a link, a paragraph describing a moment, and a rep with no way to find it. Feedback now lives on the call at the second it applies, so "you talked through the pricing objection" is one click away from the pricing objection.

Description: The Call Library can now be browsed as a grid of cards. Each card shows a thumbnail from the recording and details about the meeting along with a Call Brief - a 25-word summary of what actually happened on the call. Pressing play opens the recording in a modal over the library instead of navigating away, and closing it returns you to the same scroll position, filters, and search. Calls that could not be matched to a deal now appear in their own Unmatched Calls section.

Solution & Impact: Finding the right call used to mean reading a list of meeting names and opening each candidate under its opportunity to check. You can now scan what happened on a call and confirm it by watching thirty seconds, without ever leaving the library.

Description: Call Library search now matches against the full transcript, the AI summary, and the Call brief of every call, in addition to meeting name, deal, and participants. Search composes with the existing sort and filter controls, and results stay scoped to the calls you already have permission to open.

Solution & Impact: You can find calls by what was said rather than by what the meeting was called — who mentioned SOC 2, which deals brought up a competitor, where pricing pushback came up. Previously a call was findable only if you remembered its title.

Description: Every call in the library now carries a star. Starring opens a short dialog that pins the call at one of three scopes — Only me, My team, or Org-wide — with the options available depending on your role. Pinned calls collect in a Wall of Fame segment next to All calls, ordered org-wide first, then team, then personal, and manager and admin picks are marked so they read as deliberate recommendations. Pinning never grants access; you only ever see pinned calls you could already open.

Solution & Impact: Best-practice calls used to be shared once in Slack and then disappear. A manager can now point an entire team at the call that shows how a discovery conversation should go, and a rep can keep a personal shortlist of calls worth returning to.

Description: The Meetings tab now accepts a transcript file (.txt, .vtt, .srt) as an alternative to a video upload. The transcript runs through the same pipeline as a recording, so the meeting becomes searchable and counts toward meeting analytics. Where the date, time, or attendees aren't stated in the file, Compass infers them and asks you to confirm before saving. Transcript-only meetings have no playback.

Solution & Impact: Meetings that only ever existed as text — a call someone else recorded, notes from a customer conversation, a transcript exported from another tool — can now be part of the deal record and its analysis, instead of being invisible to Compass.

Description: Every deal page now carries a Go to Salesforce or Go to HubSpot link in its top section, pointing at that opportunity's record in your CRM. If the deal has no matching CRM record, or your CRM isn't connected, the text doesn't appear.

Solution & Impact: Reps who work a deal in Compass and update it in the CRM no longer have to search for the record — the round trip is now one click in each direction.

Description: The Compass Agent can now draw on your call recordings, and every claim it makes from one is cited. An answer sourced from calls shows a card per call — title, date, participants, deal — along with inline citations on the sentences that came from them. Opening a card takes you to the recording itself, and where the cited passage carries a timestamp, straight to that moment. Calls the Agent listed but did not actually draw on produce no card, and cards respect your existing recording permissions.

Solution & Impact: Asking the Agent what a customer said about pricing now returns an answer you can verify in one click against the conversation it came from. An unverifiable claim about a customer call is not something a rep will act on or a manager will coach from.

Description: Compass now connects to Outlook and Microsoft 365 calendars through the Microsoft identity platform, alongside the existing Google Calendar integration. Through connected calendars, meetings appear on deal pages and activity feeds, the recorder dispatches to them, and calls match back to deals by attendee and domain. Events sync continuously including updates and cancellations, and the post-meeting attendee list reflects who actually joined. Tenant-wide admin consent is supported for organizations whose policy blocks per-user consent. Each user connects one calendar provider at a time and can switch at any point.

Solution & Impact: Teams on the Microsoft stack get the same calendar coverage Google customers previously had. Previously their meetings were invisible to Compass — no calendar activity on deals, no automatic recording, and no meeting data feeding coaching or activity analysis.

Description: Administrators can connect a GoTo Connect account to Compass by OAuth from integration settings. The settings tile shows live connection status and surfaces revoked or expired credentials as an actionable error rather than a silent stall, and disconnecting tears the connection down cleanly.

Solution & Impact: This establishes the account connection that GoTo Connect call capture will run on, so organizations using the GoTo dialer can be ready before call ingestion arrives.