Product Updates 1/25/2026

Description: Enhance the AI Agent’s response accuracy by enabling it to recognize and use Products & Services tags included in a user’s message to scope and filter relevant knowledge.

Solution & Impact: By filtering results based on one or more selected Products & Services tags, the Agent can correctly distinguish between offerings, deliver more precise answers, and reduce confusion when similar products or services exist.

Description: Add Hebrew as a supported language for AI Coach sessions, enabling users to create, deliver, and evaluate coaching experiences in Hebrew.

Solution & Impact: Expanding language support improves accessibility for Hebrew-speaking users, increases adoption across regions, and ensures coaching experiences are more natural, effective, and inclusive.

Description: Add an AI Agent Analytics report to the Data Connector that captures detailed user interaction data, including who used the Agent, when it was used, and what was asked.

Solution & Impact: Providing structured Agent analytics through the Data Connector enables deeper reporting, auditing, and downstream analysis by making AI Agent usage, topics, and conversation details easily accessible for external systems and dashboards.

Description: Allow users to choose video dimensions for Avatar Video blocks by selecting landscape or portrait formats when choosing an avatar, with landscape set as the default and visual icons to indicate each option.

Solution & Impact: Providing dimension flexibility enables better content optimization across devices and placements, improving usability and presentation.

Description: Add closed captioning support across Avatar Video.

Solution & Impact: Closed captioning improves accessibility, supports compliance requirements, and ensures video content is usable and engaging for a broader audience.

Description: Introduce a Document Sets feature that allows users to bulk import and manage large collections of content, such as sitemaps, knowledge bases, and blog posts, through a guided workflow that supports CSV uploads, folder and file selection, and centralized configuration.

Solution & Impact: Document Sets streamline large-scale content ingestion by enabling users to selectively sync folders and files, apply consistent access and governance settings, and manage all related assets as a single entity, improving scalability, organization, and ongoing content maintenance across the platform.

Description: Allow admins to publish learnings from Letter directly to Adobe Learning Manager without exporting or uploading SCORM files.

Solution & Impact: Direct publishing streamlines the content distribution workflow, reduces manual effort, and ensures faster, more reliable delivery of learning content to Adobe Learning Manager.

Description: Allow Admins, Owners and Creators to define a time-limited availability window for learning assignments and LPWs, automatically expiring access if the assignment is not completed within the specified timeframe and clearly communicating expiration details to learners.

Solution & Impact: Time-limited access improves compliance and accountability, ensures learners complete assignments within required windows, and enhances reporting accuracy by clearly distinguishing expired assignments across analytics and team views.

Description: Allow Owners to manually mark users as complete for learning modules, with the ability to select modules, set a completion date (defaulting to the current date), and assign a score when applicable. This applies to IL, VBL, ALL, and AIC modules for both graded and self-paced learning.

Solution & Impact: Manual completion ensures learning records stay accurate for in-person attendance and special cases such as out-of-office users, improving the reliability of completion tracking and analytics across learning programs.

Description: Add a “My Assigned Learning” toggle that is visible only to Owners and allows them to filter learning assignments to show only items assigned to the logged-in owner across the Homepage, Blocks, and Learning Library.

Solution & Impact: This filter helps Owners quickly identify and complete their own assignments, reducing noise from unrelated items and improving efficiency and task completion.

Description: Add support for SCORM 2004 4th Edition alongside the existing SCORM format, allowing users to choose which SCORM version to export. The export flow will default to SCORM 2004 unless otherwise selected.

Solution & Impact: Supporting multiple SCORM standards increases compatibility with LMS platforms and gives admins flexibility to meet organizational and vendor requirements without additional manual work.

Description: Expand the existing SCORM Quiz Report by adding key missing data points, including attempt-level tracking, total time spent, number of attempts, updated status with percent completion, and partial scoring for in-progress courses.

Solution & Impact: Enhanced analytics provide clearer insight into learner engagement and performance, ensure accurate reporting for LMS integrations like Adobe Learning Manager, and reduce confusion caused by incomplete or misleading quiz data.

Description: Enable RFP answer citations to link directly to the exact slide or page within the source document, supporting deep-linking for formats such as Google Slides, PowerPoint Online, and PDFs.

Solution & Impact: Deep-linked citations allow users to instantly access the precise referenced content, reducing time spent navigating large documents, improving trust in AI-generated answers, and streamlining the RFP review process.